DEMO

ServiceNow Service Portal Administration

 

Create and Configure a Service Portal


Prerequisites for ServiceNow Service Portal

• System Administrator Required
• Scripting in ServiceNow
• Bootstrap
• CSS
• HTML

Servicenow scripting overview:

• 1: JavaScript Editor Plugin
• 2: Syntax Checking
• 3: Personalize List Views
• 4: Using the Edge
• 5: Scripting Resources



Client scripts:

• Lab3.1: Test Simple Client Scripts
• Lab3.2: g_form and g_user
• Lab3.3: Client Script Debugging
• Lab3.4: Reference Objects
• Lab3.5: Script Version



UI polocies:

• Lab4.1: Incident State Resolved
• Lab4.2: Global UI Scripts



Business rules:

• Lab5.1: Business Rules Debugging
• Lab5.2: Current and Previous
• Lab5.3: Display Business Rule and Dot walking



Glide system:

• Lab6.1: Setting CAB Date
• Lab6.2: Date Validation



Glide Record:

• Lab6.1: Setting CAB Date
• Lab6.2: Date Validation



Managing events:

• Lab8.1: Incident State Event



Scheduled jobs:

• Lab9.1: Scheduled Job



Workflow scripting:

• Lab10.1: SLA
• Lab10.2: Trigger an Event
• Lab10.3: Scripted Approvers List
• Lab10.4: Majority approval



UI Actions:

• Lab11.1: Client UI Action
• Lab11.2: Server UI Action
• Lab11.3: Client Server UI Action



Script includes:

• Lab12.1: Classless Script Include
• Lab12.2: Glide AJAX
• Lab12.3: NowDate Time
• Lab12.4: Number of Group Members
• Lab12.5: JSON Object



Jelly:

• 14:1 Web Design Techniques
• 14:2 Best Practices and Portal Components
• 14:3 Configure other aspects of the platform to enhance a Service Portal
• Lab 14.3.1:Create new ServiceNow Portals
• Lab 14.3.2: Create Themes, pages and Menu



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Duration : 15 Hours

Online Training

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